About Us

QED Associates Ltd is a Category 1 private training provider (PTE) registered and accredited with NZQA since 1996.  To keep up to date with QED News, visit our newsletter page to see previous newsletters, subscribe to future publications or connect with us with LinkedIn.

We offer a range of specialised consultancy services and workshops for PTEs, and large corporate and small commercial organisations.

Check out our service pages for details on how we can help you and your organisation achieve its goals and meet compliance requirements.

We have a proven track record, of achieving positive consultancy outcomes for organisations and delivering quality training. We are a full and active member of ITENZ (Independent Tertiary Education New Zealand) and regularly participate in or present at ITENZ conferences.

QED provides specialist professional services to assist our clients to

●       develop systems

●       develop curriculum

●       improve organisational performance

●       implement change.

What clients say about our training:

Very useful and relevant
I have a new awareness about learning needs and practical tools which enable me to identify and meet some of those needs.
I can now talk comfortably to small and large groups of people, especially our target audiences. 

Practical suggestions for what to do now
Absolutely all of the workshop content was relevant to our PTE
Definitely implement all in the next six months.

Click this link to see our complaints process and/or lodge a complaint.

2025 Code of Practice Self-Review Summary

In 2025, QED Associates continues to demonstrate a strong and steady alignment with the NZQA Code of Pastoral Care and the Tertiary Education Strategy (TES). Our self-review processes remain robust, ensuring that our operational practices, learner support systems, and quality assurance activities consistently reflect the expectations of both frameworks.

Building on the progress made in previous years, we have maintained a stable and effective approach to pastoral care while further refining several processes to enhance learner communication, support, and engagement. Although no major changes were required during this review cycle, we have introduced targeted improvements that strengthen our ability to meet Code and TES outcomes.
Our strategic priorities (goals and plans) include:

• Student Wellbeing and Safety: Our holistic approach to learner wellbeing remains central to our practice. We continue to uphold strong systems that promote physical, emotional, and online safety, ensuring students feel supported throughout their learning journey.
  
  
• Enhanced Communication and Learner Engagement: In 2025, we introduced regular training team meetings to ensure learner progress is tracked consistently and emerging needs are addressed earlier than in previous years. This has supported more proactive communication and a more coordinated pastoral response across our programmes.
  
  
• Clear Expectations and Early Support: We have strengthened our pre-course processes by adding confirmation of course eligibility, confirmation of attendance, and a learner commitment to the assessment due date to our pre-course information. These additions set clear expectations, reduce barriers to engagement, and ensure learners begin their programme with a full understanding of requirements and timelines.
  
  
• A Safe and Inclusive Learning Environment: Our commitment to creating an inclusive and respectful learning environment remains unchanged. Our practices continue to reflect the Code’s emphasis on safe learning communities, and we remain responsive to any concerns raised.
  
  
• Te Tiriti ō Waitangi and Cultural Responsiveness: We continue to incorporate Māori language within our delivery and communications to support cultural inclusiveness for both our team and Māori learners. This ongoing practice reflects the intent of the TES and the expectations of the Code, and contributes to a more welcoming and culturally aware learning environment.
  
  
• Equity, Access, and Success: We remain committed to removing barriers to participation and supporting equitable success for all learners. Our approach reflects the TES focus on fairness, accessibility, and learner achievement across diverse learner groups.

Regular review of our operational plans continues to provide valuable insights into the effectiveness of our initiatives. These reviews confirm that QED Associates consistently meets the expectations of the Code of Practice and the Tertiary Education Strategy, while making thoughtful enhancements where needed.

As we move through 2026, we remain committed to maintaining strong systems of pastoral care, cultural responsiveness, clear communication, and quality assurance. Our steady and proactive approach ensures that QED continues to provide a supportive, equitable, and safe learning environment for all learners.

Critical Incidents
A critical incident is defined as a traumatic event occurring at a time and place where QED has a duty of care to one or more learners, which results in serious mental or physical harm and requires engagement with one or more external agencies.

There were no critical incidents in 2025.

Complaints
Complaints are identified, managed, and recorded in accordance with the relevant policy. There were no formal complaints during the reporting period.